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Jul 30, 2021

On Part 1 of today’s episode, Cheryl interviews Michael Lied, Principal & Director of Healthcare at GBBN. Cheryl and Michael had an honest and meaningful conversation about the challenges in healthcare today and what designers and architects in the industry can do to innovate. Cheryl asks Michael the question, “It’s been a long year and a half since COVID first came on the scene in this country. What have been some of the most profound changes in GBBN’s work of designing healthcare facilities that you have seen?”  Michael shares, “One of the biggest changes has been the impact to our healthcare workforce and our care providers. Seeing that 25% of our care providers, in a recent survey, are considering leaving the profession is really tough.” This, and so much more on the changing face of healthcare design and architecture post COVID with Michael Lied, Principal & Director of Healthcare at GBBN, on today’s episode.

Learn more about Michael Lied and GBBN by visiting

In Cheryl’s conversation with Michael Lied, they discuss:

  • It’s been a long year and a half since COVID first came on the scene in this country. What have been some of the most profound changes at GBBN that Michael has seen?
  • Why are 25% of our care providers considering leaving the profession and what can the healthcare design community do about it?
  • What is one of the silver linings of the pandemic?
  • Why has healthcare been way behind at innovating from its own industry and how can this change?
  • Why is this an exciting time in healthcare?
  • How can the healthcare design community help manage burnout among caregivers?
  • Is there a new product typology in healthcare?
  • How can architecture respond to patients and their family’s arrival to the hospital and their navigation throughout the building to help reduce stress and anxiety?
  • Learn more about GBBN’s project, Novak Center, a pediatric center in Louisville, Kentucky that brings together the entrypoint and exit, and celebrates children.
  • What does Michael mean when he says “It is time to stop copying other industries and it is time to start pulling our resources together and understanding the uniqueness of healthcare and how environments should operate?”
  • Why is a waiting room always the same across the country and not purpose built? Why is it not designed for the demographic of the area? And, what barriers is this creating?
  • How can stairs be built so more people will choose them over an elevator?
  • How did Michael get into healthcare?
  • What will hospitals look like in 30 years?

The world is changing quickly. The Center for Health Design is committed to providing the healthcare design and senior living design industries with the latest research, best practices and innovations. The Center can help you solve today’s biggest healthcare challenges and make a difference in care, safety, medical outcomes, and the bottom line.  Find out more at

Additional support for this podcast comes from our industry partners:

  • The American Academy of Healthcare Interior Designers
  • The Nursing Institute for Healthcare Design

Learn more about how to become a Certified Healthcare Interior Designer®  by visiting the American Academy of Healthcare Interior Designers at:

Connect to a community interested in supporting clinician involvement in design and construction of the built environment by visiting The Nursing Institute for Healthcare Design at


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