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Dec 18, 2020

Jenny Hastings, Principal at Boulder Associates Architects is Cheryl’s guest today on the podcast. Cheryl asks Jenny the question, “How has the pandemic affected Lean Management Practices in your firm?” Jenny begins, “We have projects that are speeding up, some that are slowing down. Some projects that will go on hold one week and then pick up the next, and I hear this from friends at other firms.” Learn more about Lean Management philosophies and trying to work smarter and more efficiently during this time of the pandemic and moving forward on today’s episode of podcast. Learn more about Jenny Hastings and Boulder Associates Architects by visiting:

In Cheryl’s conversation with Jenny Hastings, they discuss:

  • How Jenny and Boulder Associates responded to the pandemic and what it was like during those first few months of the crisis.
  • What are the biggest changes Boulder Associates is seeing?
  • How has the pandemic affected BA’s Lean Management Practices?
  • How working from home has created more connectivity among BA’s team.
  • Why Jenny feels an intense obligation in this work to patients and their families.
  • Who was the researcher BA brought in to the firm that Jenny has worked closely with through an entity the firm calls Examine? What is Examine?
  • One of BA’s cancer center projects where patients helped the firm in the design of the center, and what the firm learned.
  • What does Jenny mean when she says, “You can design the perfect environment but if the process doesn’t support that environment, then it’s not going to work?”
  • Can patient-centered design still be a focus with infectious disease control on the minds of so many?
  • How did Jenny end up in healthcare design?

The world is changing quickly. The Center for Health Design is committed to providing the healthcare design and senior living design industries with the latest research, best practices and innovations. The Center can help you solve today’s biggest healthcare challenges and make a difference in care, safety, medical outcomes, and the bottom line.  Find out more at

Additional support for this podcast comes from our industry partners:

  • The American Academy of Healthcare Interior Designers
  • The Nursing Institute for Healthcare Design

Learn more about how to become a Certified Healthcare Interior Designer®  by visiting the American Academy of Healthcare Interior Designers at:

Connect to a community interested in supporting clinician involvement in design and construction of the built environment by visiting The Nursing Institute for Healthcare Design at

Thank you for listening to today’s episode of Healthcare Interior Design 2.0. If you enjoyed any part of Cheryl’s conversation with Jenny Hastings, Principal at Boulder Associates Architects, please help our podcast grow by spreading the good word on social media and with your online community. Stay safe and be well. For the full roster of shows, visit:


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